My experience working with Heidi was deeply disappointing. I entered a competitive bidding process for a home she listed, largely because of the advertised cooled and carpeted shed, which Heidi promoted as ideal for a home office in both her video and ad copy.However, the inspection tells a very different story. The shed’s roof is 28 years old and vunerable to leaks, leading to widespread mold that rendered the space unsafe for me to occupy, as I am allergic to mold. The electrical outlets along one side were dead, and when the inspector turned on the cooling unit that had been unplugged during my tour, it filled the room with mold-laced air. Yet none of this was disclosed. The property disclosure form mentioned the main dwelling’s roof replacement in 2020, but said nothing about the shed, despite it being a central selling point of Heidi's video!To make matters worse, there was an undisclosed lightning strike on the property and two dead trees dangerously close to the house, serious risks that were also omitted from the disclosure.I would not have entered, much less won, the bidding war had I known the true condition of the property, especially that the shed will take so much work to make into a home office, over $6,000 in repairs. Now, I’m left with a costly and stressful situation instead of the turnkey home office that was advertised. In my opinion, Heidi's conduct reflects a disregard for buyers and for the ethical standards of her profession. I strongly advise others to proceed with extreme caution when working with her.Edited to correct age of roof, partially working electric - 05/29/25

The Home Sweet Heidi Team provided perfection from start to finish! Every single detail was considered for our home sale and new purchase. Seriously, if you look up 'white glove service' in the dictionary, there should be a picture of this team. The entire process was seamless and stress-free. Absolutely outstanding!

My boyfriend and I relocated from Buffalo to Raleigh, and we couldn’t have asked for a better real estate team than Heidi and Kelli! From the very beginning, they went above and beyond to make our move as smooth and stress-free as possible. Their knowledge of the Raleigh market, attention to detail, and dedication to finding us the perfect home were truly impressive. Heidi and Kelli took the time to understand our needs and priorities, guiding us through every step of the process with patience and expertise. They were always available to answer our questions and provided valuable insights that helped us make informed decisions. Their professionalism, warmth, and genuine care made all the difference during such a big transition. We highly recommend Home Sweet Heidi’s team. They made our move to Raleigh a fantastic experience, and we are so grateful for all they did for us!